Since its inception in 1994, TSR has been a pioneer in Telecom Expense Management (TEM) services, providing comprehensive solutions for managing the telecom lifecycle of both wireline and wireless services. Our principal objective is simple--help organizations attain immediate, sustainable telecom cost reductions while reducing direct labor costs.

TSR also offers outsourced information technology (IT) services at competitive prices. We allow you to optimize your IT environment and quickly respond to the rapidly changing IT requirements by using our stable, scalable IT staff. From Help Desk Operations and Desktop Support to Network Monitoring and PC Staging, TSR provides knowledgeable and responsive personnel who will partner with your staff to ensure optimum results.

TSR is a WBENC-certified, woman-owned small business headquartered in south central Pennsylvania. Under the direction of our president, Kathleen Kuhn, TSR embraces the core principles of performance management--efficiency, quality, and value. This same corporate conviction is actively translated into both our services and our technology. With a strong footprint in government and commercial institutions, TSR's ability to deliver full spectrum TEM, telework, and IT services can help you lower your operating costs, free up internal resources, and raise your operating efficiency.

About Us

  • TSR is one of the pioneers in telecom expense management and has attained extensive management experience with voice, data, and mobile services. Most of our early competitors are now out of business, attesting to our successful methodologies, superior work ethic, and outstanding performance.
  • Our in-depth understanding of Telecom Expense Management (TEM) allows us to offer a broad range of customizable TEM and telework infrastructure support solutions.

  • Our telecom expense management (TEM) software and processes were patented in 2005 (patent number 6891937: Method and Apparatus for Administration of Circuit Inventories in Telecom Networks), and allow us to attain high levels of savings for our clients.

  • As a US-owned company, we have worked with many large, decentralized Government organizations (e.g., United States Patent and Trademark Office, Executive Office of the U.S. Attorneys, United States Treasury) on all aspects of telemanagement.

  • TSR has vendor-neutral relationships with over 140 carriers, and can easily process both paper and electronic formats.

  • We have proficiency with a wide array of telecom service and device types (POTS, ISDN BRI’s and PRI’s DIDs, DS1s, Metro Ethernet, SONET, DSL, MPLS wireless aircards, cellphones, etc.). 

  • We offer 24-hour Help Desk support for TEM services as well as telework infrastructure support.
  • Our customer-focused IT business processes are available on-site or from a remote location.

The TSR Advantage