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Wireless / Wireline TEM
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You can’t manage something if you don’t know what it is you're managing. Since 1994, TSR has been a total Telecom Expense Management (TEM) company with one goal in mind--to reduce telecommunications costs for our clients. By combining our patented CircuitPro database technology and TEM processes, our successful vendor relationships, and our professional experience, TSR has the means to simplify, centralize, and proactively manage all your wireless and wireline telecommunications assets. Our Telecom Expense Management services are based on a lifecycle approach. From best value analysis, through the cycle of provisioning, invoice verification and consolidation, to telecom payment, departmental chargeback, dispute resolution, and optimization - TSR focuses on the roots of telecom cost control. The result has been millions of dollars in telecom savings for our clients. Enterprise TEM lets you manage your telecom operations on your terms. The key is determining what degree of Telecom Expense Management you need to realize optimal return on investment.
If you need a proactive, continuous approach to managing telecommunications expenses, contact us today. TSR Areas of TEM Expertise
Quoting -- TSR ensures our clients get the best price for every circuit and wireless service, not only guaranteeing cost effectiveness, but also allowing for provisioning diversity. Provisioning -- We ensure every ordered service is installed quickly and correctly by proactively tracking the process and acting as liaison between clients, users, and carriers.
Invoice Verification -- We review all telecom bills to ensure accuracy, tracing each charge to its authorized source and documenting the grounds for any dispute. Clients are assured they pay only what they owe. Invoice Consolidation -- We clearly summarize all departmental telecom costs into one clear, concise consolidated invoice; the client then pays us with one simple, thoroughly documented transaction.Carrier Payment -- We only pay for validated charges, disbursing the funds from client payment to the appropriate service providers. Cost Recovery – TSR traces every dollar to the appropriate Contract Line Item Number (CLIN) or cost recovery code to achieve accountability. This allows our clients to tie telecom expenses to the actual users. Dispute Resolution -- When errors are found in audits or during invoice verification, TSR acts as dispute agent, arguing client billing cases and obtaining full credit for telecom errors. |
“Organizations can routinely save more than 10% of their annual telecommunication expenses by systematically checking their carrier bills against equipment and services in use. Best practices include implementing telecom expense management packages.”
Gartner, Inc.
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TSR, Incorporated (TSR) has been providing Telecom Expense Management services and IT support since 1994, and TSR’s professional relationship with over 120 telecom carriers located throughout the United States, Canada, and U.S. Territories facilitates our ability to provide outstanding customer service. TSR is equipped to provide your Telecom Expense Management needs with our innovative, patented process and telecom management software. If your company is looking to outsource its IT support, desires a customized telecom billing audit, or is in need of wireless/wireline management services (e.g., inventory management, invoice verification, invoice consolidation, carrier payment, cost recovery, dispute resolution, and optimization) and/or telework management, please review our web site for more in-depth information about our Telecom Expense Management services and IT offerings.
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