TSR recognizes that telework is an increasingly important work option for both Federal Agencies and large decentralized enterprises. If you add to this trend an ever expanding geographical work area, multiple high-speed broadband connection options, and diversely-formatted carrier bills, an organization's need for centralized telemanagement takes on a new level of importance. Fortunately, TSR's telework solutions can fully meet this telemanagement challenge. By outsourcing to TSR, organizations can minimize the time and effort typically associated with managing telework technology.

TSR's patented Telecom Expense Management (TEM) solutions can provide Telework Coordinators the seamless support needed to effectively manage their telecommuting initiatives, while providing their teleworkers unsurpassed end user support and lifecycle TEM services.

TSR can provide all your telework management needs including:

1. Ensuring maximum user connectivity.


2. Eliminating the risk of connection outage due to non-payment.


3. Eliminating overpayments on monthly carrier invoices.


4. Transitioning existing teleworker Broadband Internet service (i.e., cable modem, DSL, fiber optics) to TSR control.


5. Creating and maintaining an accurate and up-to-date asset inventory.


6. Establishing working SLAs with the various carriers serving your teleworker community.


7. Ordering, provisioning, and coordinating the installation of new Broadband Internet services and changes to existing services.


8. Properly discontinuing accounts that are no longer used.


9. Verifying bill accuracy and resolving bill discrepancies.


10. Providing accurate and timely invoice consolidation and bill payment services.


11. Providing a web-based portal and performance metrics for the purpose of tracking activity status.


12. Providing professional end user support and Help Desk service.