telecom expense management
Telecommunication Solutions

Today, businesses employ a staggering mix of communications services, and for most companies, these services are not the major focus of their business. They do not generate revenue, yet they support the mission-critical operations that permit companies to conduct business. Unfortunately, errors relating to these telecom services can translate into a substantial yearly loss. That's where TSR can help. TSR's comprehensive telemanagement solutions enable organizations to streamline and uniquely tackle their yearly telecom spend.


Telecom Bill Audit:

After payroll, telecom cost management is the second largest controllable expense for most enterprises, yet few organizations conduct effective and regular telecom bill audits. If you agree with two or more of the following statements, you could be an ideal candidate for a telecom audit.

  • Corporate telecom records are incomplete or not current.
  • Telecom equipment and telecom services are acquired from multiple suppliers.
  • The company receives multiple telecom bills within multiple billing cycles.
  • More than one department has control over telecom management.
  • The company has experienced recent personnel turnover.
  • The company recently moved to a pre-existing phone system.

 

Telecom Expense Management (TEM) Services:

TSR employs best practices' approach to aid organizations in improving their total telecommunication cost management initiatives. Inventorying assets, optimizing provider services, automating invoice reconciliation and recovery, and employing cost recovery and dispute resolution techniques are just a few of the ways TSR can focus on eliminating unnecessary telecom costs. At the heart of our TEM solution is our patented telemanagement process and our fully integrated, patented Telecom Expense Management software product, CircuitPro.

 

Wireless TEM:

TSR also provides a cradle-to-grave wireless management system, safeguarding companies from abuse and uncontrolled use of wireless assets, and providing continuous control over their entire wireless environment. Our proprietary software product, Wireless-TEM, delivers substantial savings by enforcing corporate policy, managing cell phone use and optimizing rate plans, helping companies perform better and be more competitive.

 

Telework Management:

Responsibility for managing teleworkers is not only the job of the remote workers' immediate bosses. Telework management also encompasses the administrative support of teleworker assets. Coordinating Broadband line installation, running interference when teleworkers experience technical problems; maintaining a comprehensive asset inventory; bill processing, invoice consolidation, and payment services are all aspects of telecommuting asset management. Fortunately for organizations like the U.S. Patent and Trademark Office, TSR delivers a total telework support solution.



IT Solutions

Nothing drives the need for strategic workforce planning more than rapid change, and, in most organizations, no function is changing as rapidly as Information Technology. Emerging technology and continual changes in software and platforms are having substantial impacts on both IT competencies and staffing levels.

 

IT Services:

TSR IT services and professionals can support your core staff to help meet both planned and unexpected workload peaks. As an outgrowth of our client-centric telemanagement services, TSR also provides customized, cost-effective IT strategic staffing solutions. With TSR you will work with an experienced technical staff that is committed to integrity, quality, and customer satisfaction, while recognizing the importance of delivering a measurable return on your investment.


"Telecom billing is at best a disaster and at worst, it is worse than that.”

Ralph Terkowitz,
CEO, The Washington Post



telecom expense management

TSR, Incorporated (TSR) has been providing Telecom Expense Management services and IT support since 1994, and TSR’s professional relationship with over 120 telecom carriers located throughout the United States, Canada, and U.S. Territories facilitates our ability to provide outstanding customer service. TSR is equipped to provide your Telecom Expense Management needs with our innovative, patented process and telecom management software. If your company is looking to outsource its IT support, desires a customized telecom billing audit, or is in need of wireless/wireline management services (e.g., inventory management, invoice verification, invoice consolidation, carrier payment, cost recovery, dispute resolution, and optimization) and/or telework management, please review our web site for more in-depth information about our Telecom Expense Management services and IT offerings.

Copyright © 2008 TSR Incorporated. All rights reserved.

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