 |
Sitemap
|
Since its inception in 1994, TSR has been a pioneer in Telecom Expense Management (TEM) and telework services, providing comprehensive solutions for managing the telecom lifecycle of both traditional and wireless services. Our principal objective is simple--help organizations attain immediate, sustainable telecom cost reductions while reducing direct labor costs.
TSR also offers outsourced information technology (IT) services at competitive prices. We allow you to optimize your IT environment and quickly respond to the rapidly changing IT requirements by using our stable, scalable IT staff. From Help Desk Operations and Desktop Support to Network Monitoring and PC Staging, TSR provides knowledgeable and responsive personnel who will partner with your staff to ensure optimum results. TSR is a woman-owned small business headquartered in south central Pennsylvania. Under the direction of our president, Kathleen Kuhn, TSR embraces the core principles of performance management--efficiency, quality, and value. This same corporate conviction is actively translated into both our services and our technology. With a strong footprint in both Government and commercial institutions, TSR's ability to deliver full spectrum TEM, telework, and IT services can help you lower your operating costs, free up internal resources, and raise your operating efficiency.
Business Class Telework Cable Service TSR also offers Business Class telework cable services as an alternative to our full telework Telecom Expense Management (TEM) services. The chart below lists our Business Class pricing for teleworker cable. For detailed information on our Business Class telework cable services, please contact us at info@tsr-inc.com TSR is much more than just a job. It's a place where you have an opportunity for innovation; where you can work with other talented, motivated people to make a difference for our customers; where excellence is a standard. When you join TSR, you join a company where our employees are our key assets. TSR strives to build a dynamic suite of benefits to support the diverse and changing needs of our employees. Committed to helping each employee meet their personal security and financial objectives, we offer a full range of benefits, including medical and dental options; a starting two-week vacation; life insurance; and a 401(k) match.
TSR has incorporated over 13 years of TEM experience and know-how into a comprehensive workflow and software process called CircuitPro, allowing users to centrally manage telecom assets. Your telecommunications inventory is always kept current through the use of a provisioning module tracking all installs and de-installs as well as moves, adds, and changes. The invoicing module provides a consistent, consolidated invoice that allows for chargeback to specific Contract Line Item Numbers (CLINs), departments or agencies within your organization. There are also modules allowing you to maintain important customer and telco contact information, track contractual documents such as term agreements and customer service records, and manage trouble tickets.
Sales: (717) 506-2167 Use our Request for Information form. Mailing Address: TSR, Incorporated Email: info@tsr-inc.com
TSR’s corporate headquarters is located in Mechanicsburg, PA.
TSR's variety of government-wide vehicles is flexible enough to enable us to expedite delivery of Telecom Expense Management (TEM) and IT services to clients across the federal government. Our contract vehicles:
TSR is equipped to provide your Telecom Expense Management (TEM) needs with our innovative enterprise solutions and patented CircuitPro software.
Flexibility is essential for maintaining a competitive edge in today's business world, and nowhere is this more true than within the field of information technology (IT). One way government and corporate executives are ensuring management flexibility within their IT divisions is through a practice called "strategic staffing." This approach looks at staffing needs based on an organization's immediate and long-term objectives, enabling managers to determine what combination of permanent and contract employees will best meet their needs. TSR offers IT strategic staffing services that allow our clients to leverage their business efficiencies with good economic sense. Our base of experienced, skilled personnel allows us to tailor our services to provide client-specific technology support—whether the request is for one specific team member or for complete project responsibility. The outcome is a reduction in costs associated with hiring, training, and administering permanent personnel; and an optimal personnel level that maximizes cost savings and increases efficiency, job security, and morale for your permanent staff.
Today's successful services organizations have abandoned out-dated, labor-intensive manual processes, opting for automated services management solutions. TSR, as a specialized Telecom Expense Management (TEM) provider, offers a viable alternative to internally managing telecom expenses by:
When you take advantage of our outsourcing solutions, you secure the competencies of TSR's people, processes, and patented Telecom Expense Management technology. You soon will begin to realize significant reductions in telecommunication expenses while retaining your own focus on core business objectives.
Today, businesses employ a staggering mix of communications services, and for most companies, these services are not the major focus of their business. They do not generate revenue, yet they support the mission-critical operations that permit companies to conduct business. Unfortunately, errors relating to these telecom services can translate into a substantial yearly loss. That's where TSR can help. TSR's comprehensive telemanagement solutions enable organizations to streamline and uniquely tackle their yearly telecom spend.
After payroll, telecom costs are the second largest controllable expense for most enterprises, yet few organizations conduct effective and regular telecom bill auditing. If you agree with two or more of the following statements, you could be an ideal candidate for a telecom audit.
Telecom Expense Management (TEM) Services TSR employs best practices' approach to aid organizations in improving their total telecommunication cost management initiatives. Inventorying assets, optimizing provider services, automating invoice reconciliation and recovery, and employing cost recovery and dispute resolution techniques are just a few of the ways TSR can focus on eliminating unnecessary costs. At the heart of our Telecom Expense Management solution is our patented telemanagement process and our fully integrated, patented TEM software product, CircuitPro.
TSR recognizes that telework is an increasingly important work option for both Federal Agencies and large decentralized enterprises. If you add to this trend an ever expanding geographical work area, multiple high-speed broadband connection options, and diversely-formatted carrier bills, an organization's need for centralized telemanagement takes on a new level of importance. Fortunately, TSR's telework solutions can fully meet this telemanagement challenge. By outsourcing to TSR, organizations can minimize the time and effort typically associated with managing telework technology.
TSR also provides an end-to-end wireless management system, safeguarding companies from abuse and uncontrolled use of wireless assets, and providing continuous control over their entire wireless environment. Our proprietary software product, Wireless-TEM, delivers substantial savings by enforcing corporate policy, managing cell phone use and optimizing rate plans, helping companies perform better and be more competitive.
|
"Telecom billing is at best a disaster and at worst, it is worse than that.” Ralph Terkowitz, |
TSR, Incorporated (TSR) has been providing Telecom Expense Management services and IT support since 1994, and TSR’s professional relationship with over 120 telecom carriers located throughout the United States, Canada, and U.S. Territories facilitates our ability to provide outstanding customer service. TSR is equipped to provide your Telecom Expense Management needs with our innovative, patented process and telecom management software. If your company is looking to outsource its IT support, desires a customized telecom billing audit, or is in need of wireless/wireline management services (e.g., inventory management, invoice verification, invoice consolidation, carrier payment, cost recovery, dispute resolution, and optimization) and/or telework management, please review our web site for more in-depth information about our Telecom Expense Management services and IT offerings.
Copyright © 2008 TSR Incorporated. All rights reserved.