Since its inception in 1994, TSR has been a pioneer in Telecom Expense Management (TEM) services, providing comprehensive solutions for managing the telecom lifecycle of both wireline and wireless services. Our principal objective is simple--help organizations attain immediate, sustainable telecom cost reductions while reducing direct labor costs.

TSR also offers outsourced information technology (IT) services at competitive prices. We allow you to optimize your IT environment and quickly respond to the rapidly changing IT requirements by using our stable, scalable IT staff. From Help Desk Operations and Desktop Support to Network Monitoring and PC Staging, TSR provides knowledgeable and responsive personnel who will partner with your staff to ensure optimum results.

TSR is a WBENC-certified, woman-owned small business headquartered in south central Pennsylvania. Under the direction of our president, Kathleen Kuhn, TSR embraces the core principles of performance management--efficiency, quality, and value. This same corporate conviction is actively translated into both our services and our technology. With a strong footprint in government and commercial institutions, TSR's ability to deliver full spectrum TEM, telework, and IT services can help you lower your operating costs, free up internal resources, and raise your operating efficiency.

About Us

  • An in-depth understanding of Telecom Expense Management that allows us to offer a broad range of customizable TEM and telework infrastructure support solutions.

  • A patented Telecom Expense Management methodology and application, developed and maintained by a U.S.-owned company.
  • A vendor-neutral relationship with over 140 telecom providers throughout North America, U.S. Territories, and Europe.
  • Just-in-time, vendor neutral provisioning -- ordering what you need, when you need it.
  • Proactive network monitoring.
  • 24-hour Help Desk support for TEM services as well as telework infrastructure support.
  • A customer-focused IT business process, provided on-site or from a remote location.
  • TEM and IT service offerings under various Federal Contract Vehicles.

The TSR Advantage

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