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Wireless / Wireline TEM
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You can't manage something if you don't know what it is you're
managing. Since 1994, TSR has been a total
Telecom Expense Management (TEM) company with one goal in mind--to reduce
telecommunications costs for our clients. By combining our patented CircuitPro database technology and TEM processes, our successful
vendor relationships, and our professional experience, TSR has the means to
simplify, centralize, and proactively manage all your wireless and wireline
telecommunications assets. Our
Telecom Expense Management services are based on a lifecycle approach. From
best value analysis, through the cycle of provisioning, invoice verification
and consolidation, to telecom payment, departmental chargeback, dispute
resolution, and optimization - TSR focuses on the roots of telecom cost control.
The result has been millions of dollars in telecom savings for our clients. Enterprise
TEM lets you manage your telecom operations on your terms. The key is
determining what degree of Telecom Expense Management you need to realize
optimal return on investment. If you need a proactive, continuous approach to
managing telecommunications expenses, contact us today. TSR Areas of TEM Expertise
Quoting -- TSR ensures our clients get the best
price for every circuit and wireless service, not only guaranteeing cost
effectiveness, but also allowing for provisioning diversity. Provisioning -- We
ensure every ordered service is installed quickly and correctly by
proactively tracking the process and acting as liaison between clients,
users, and carriers.
Invoice Verification -- We
review all telecom bills to ensure accuracy, tracing each charge to its authorized
source and documenting the grounds for any dispute. Clients are assured they
pay only what they owe. Invoice Consolidation -- We clearly summarize all departmental
telecom costs into one clear, concise consolidated invoice; the client then
pays us with one simple, thoroughly documented transaction. Carrier Payment -- We
only pay for validated charges, disbursing the funds from client payment to
the appropriate service providers. Cost
Recovery -- TSR traces every dollar to the appropriate Contract Line Item
Number (CLIN) or cost recovery code to achieve accountability. This allows
our clients to tie telecom expenses to the actual users. Dispute Resolution -- When
errors are found in audits or during invoice verification, TSR acts as
dispute agent, arguing client billing cases and obtaining full credit for
telecom errors. |
"Organizations can
routinely save more than 10% of their annual telecommunication expenses by
systematically checking their carrier bills against equipment and services in
use. Best practices include implementing telecom expense management packages." Gartner,
Inc. |
TSR, Incorporated (TSR) has been providing Telecom Expense Management services and IT support since 1994, and TSR's professional relationship with over 140 telecom carriers located throughout the United States, Canada, and U.S. Territories facilitates our ability to provide outstanding customer service. TSR is equipped to provide your Telecom Expense Management needs with our innovative, patented process and telecom management software. If your company is looking to outsource its IT support, desires a customized telecom billing audit, or is in need of wireless/wireline management services (e.g., inventory management, invoice verification, invoice consolidation, carrier payment, cost recovery, dispute resolution, and optimization) and/or telework management, please review our web site for more in-depth information about our Telecom Expense Management services and IT offerings.
Copyright ©2009 TSR Incorporated. All rights reserved.