TSR: Telecom Expense Management Solutions

Telework Management

TSR recognizes that telework is an increasingly important work option for both Federal Agencies and large decentralized enterprises. If you add to this trend an ever expanding geographical work area, multiple high-speed broadband connection options, and diversely-formatted carrier bills, an organization's need for centralized telemanagement takes on a new level of importance. Fortunately, TSR's telework solutions can fully meet this telemanagement challenge. By outsourcing to TSR, organizations can minimize the time and effort typically associated with managing telework technology.

TSR's patented Telecom Expense Management (TEM) solutions can provide Telework Coordinators the seamless support needed to effectively manage their telecommuting initiatives, while providing their teleworkers unsurpassed end user support and lifecycle TEM services.

telework management

TSR can provide all your telework management needs including:

1. Ensuring maximum user connectivity.

2. Eliminating the risk of connection outage due to non-payment.

3. Eliminating overpayments on monthly carrier invoices.

4. Transitioning existing teleworker Broadband Internet service (i.e., cable modem, DSL, fiber optics) to TSR control.

5. Creating and maintaining an accurate and up-to-date asset inventory.

6. Establishing working SLAs with the various carriers serving your teleworker community.

7. Ordering, provisioning, and coordinating the installation of new Broadband Internet services and changes to existing services.

8. Properly discontinuing accounts that are no longer used.

9. Verifying bill accuracy and resolving bill discrepancies.

10. Providing accurate and timely invoice consolidation and bill payment services.

11. Providing a web-based portal and performance metrics for the purpose of tracking activity status.

12. Providing professional end user support and Help Desk service.

"There are few applications that can effectively address so many of today's economic, social, environmental, and traffic related issues as Telework and Telecommuting..."

The Telework Coalition

TSR, Incorporated (TSR) has been providing Telecom Expense Management services and IT support since 1994, and TSR’s professional relationship with over 140 telecom carriers located throughout the United States, Canada, and U.S. Territories facilitates our ability to provide outstanding customer service. TSR is equipped to provide your Telecom Expense Management needs with our innovative, patented process and telecom management software. If your company is looking to outsource its IT support, desires a customized telecom billing audit, or is in need of wireless/wireline management services (e.g., inventory management, invoice verification, invoice consolidation, carrier payment, cost recovery, dispute resolution, and optimization) and/or telework management, please review our web site for more in-depth information about our Telecom Expense Management services and IT offerings.

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